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Please describe your project with as much detail as possible and we will consult you on what will most benefit your Business Objectives. We respond to 100% queries within 1-2 business days.

Or send us an email at: info@prosync.solutions

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Customer Service

Customer service means customer loyalty

ProSync Infotech is the customer service provider you need for your business

Successful businesses know that keeping customers is far less costly than acquiring new ones. Providing an excellent customer experience around the clock, on all channels, is key to keeping your customers happy.

A good customer support provider helps put your business on the track to success

We have proven experience and all needed technologies to deliver unmatched services at the reasonable price.

Above all, we want to help your business grow. Our customer services for businesses are an important part of our clients' toolkits. We give you friendly, professional customer service associates to make sure your callers always reach a live person when they contact your business.

We work with you to create your company profile and call script. Our receptionists answer your phone lines in your business name, with the greeting phrase you choose. We train our teams to provide great customer service-just like you would

Our customer service help avoid abandoned shopping carts, because we're there to answer questions and clear up doubts that keep people from checking out. And if your business relies on appointments, having a live voice to answer the phone makes it easier for your customers to book time with you, day or night.

Client-centric Customer Support Solutions

Seamless Professional Synchronization
  • Understanding Client’s Requirements

  • Affordable Rates and Project Quotes

  • Staffing Expert Professional Employees

  • Proven Delivery Methods

  • 95% Client Satisfaction

Complete Suite of Customer Support Solution Under One Roof

Outsourcing customer services tailored to your business needs

Keep your business moving with 24/7 tech support with Friendly, professional representative to answer in your business name, day or night. Make sure you never miss a call and keep it easy for your customers to do business with you. We have earned the reputation of providing reliable services as partner and service provider of some of the leading companies with long-term support and consistent success.

We are an experience company specializing in managing live chat, Inbound, Outbound and Feedback calls, customer upselling. Providing quick and efficient solution to all inbound issue of your clients, we help your business grow and flourish through front line services tailored to your customers’ needs. The way clients interact with businesses is always changing. And we don’t stop either. We keep up with the changes and offer frontline services that match customers’ demands. Technical Support are also an integral part of the Business, we deliver the expertise required to deliver solutions for your customers. Our personnel will go through intense training to get detailed understanding of your product and deliver unmatched professional customer supprt for you.

Our main aim is to understand your business as our own, anticipate your needs and provide you with outbound call center outsourcing that works. We will help you attract and build loyalty with new and returning customers. Our unique approach to self-service reduces any bad interactions because we’re better at helping customers help themselves

Make a step toward optimizing you business process without investing heavily in technology, human resources and staff training. We enable you and your employees to keep focused on the core business. With us you will get back office support of the exceptional quality, including content moderation, knowledge base, data base and virtual assistance.

You provide the questions, we ask them. Don't waste time on dead ends or low-priority leads. We screen your calls so you can focus on converting the best opportunities. As a customer service provider we help customers with a wide range of technical problems including hardware issues and software/installation problems.

WHY TO OUTSOURCE CUSTOMER SERVICE TO US

We don’t look only for business but for life time relationship. Client Satisfaction is our prime motive and we pay individual attention to perfectly cater to the needs according to every business.

Interested to Outsource to ProSync?

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& And what will you get:-

  • On-call inquiry assistance
  • Project Consultation by Experts
  • Understanding your needs
  • Project Cost Estimation